Business Metrics

business metrics

Business metrics can seem tricky. Knowing how you are doing depends upon being able measure it.  In addition, as Peter Druker has observed, “if you can’t measure it, you can’t manage it.”  This section focuses on effective metrics for measuring business progress against objectives. Using both accounting and non-accounting data, managers can construct “Key Performance Indicators”  ( KPI’s ) that provide a reliable reflection of the health of a business.

We also explore the cost of measurement versus the effectiveness and efficacy of measurement. Not only must a business know what to measure, but it has to create feedback loops and alarms to assure that what is measured relates to actions.

 

Field of Study

Management Advisory Services

Launch Project

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