All businesses have ways of managing the process that converts inputs (in the forms of materials, labor, and energy) into outputs (in the form of goods and/or services). Operations management is all about how you can improve those processes.

Operations managers are constantly concerned with overseeing, designing, and controlling the process of production.They analyze, redesign and adjust  the systems used in the production of goods or services. Their objective is to ensure that business operations are efficient in terms of using as few resources as needed, and effective in terms of meeting customer requirements.

In this series of videos, you’ll learn how to take an operational management approach to improving business systems.  You’ll learn how feedback mechanisms, break-even analysis, the planning process, Kaizen philosophy and demand flow technology can help a business of any size increase efficiency and effectiveness. Let’s get started!